ommittee F16 on Fasteners is very concerned with the Fastener Quality Assurance Act (FQA) of 1990, which is expected to be implemented in 1995. F16 is comprised of
fastener manufacturers, users, and distributors, all of whom have a large stake in this law. As a consequence, F16 requested and sponsored me to write a manual that would
show our members how to comply with the law and remain competitive. But this book goes beyond assisting those in the fastener industry to cope with the FQA. It can be of benefit to any industry or enterprise because it is about total quality management (TQM).