Relevance and actuality of the master dissertation: Modern information
society, telecommunications development require different approaches, methods
and technologies in the sphere of service. At present time to activate the service
activity in all directions, there are various methods of services and modern service
technologies based on the use of computer technology. The development of
information technologies in the service order involves the transition to their use in
the network version, the development of electronic services and distance service.
The emergence and development of new technical means of communication
between members of the service process, created the conditions for the receipt of
services without departing from the basic employment and time savings in search
of those or other documents in many archival institutions. With their spread is
quite intensive introduction of a new form of service in the archival institutions.
This implies the relevance of this research.